Kanban Tool basics

Kanban Tool is a powerful, user-friendly visual project management service, perfect for organizing work, projects and tasks with the Kanban framework. Discover how to make the most out of its feature set!

What is Kanban Tool? A 5-minute walkthrough

Need a quick answer to what Kanban Tool is, how it works, and why it’s suitable to team management? You’re in the right spot! The first minute of this video covers the basics, and the next four highlight some of the service’s top features:

What is the Kanban Tool service?

Kanban Tool is a powerful visual management application that helps teams organize work and projects using the Kanban method. Initially designed for Scrum & Kanban software development, it is presently used for any and all project management workflows, letting teams view their entire project on a dynamic Kanban board. No matter your team size, collaborating in Kanban Tool is always seamless and real-time; you can easily visualize all tasks, oversee projects, and achieve exceptional results!

Since our launch in 2009, Kanban Tool has seen impressive growth globally. Today, it’s recognized as one of the leading platforms for visual project management. With its user-friendly interface, intuitive design, and a variety of powerful features, it’s built to simplify and streamline your processes.

We’re committed to delivering excellent customer service, top-notch security, and reliability. Our users often call it the best Kanban tool out there. Ready to boost your productivity and outpace the competition? Sign up now and get started!

How to create an account?

To set up a new account, head over to kanbantool.com and sign up using the free trial option. During setup, you’ll create a unique subdomain for your team.

Although the service’s use begins with a free trial period, please note the account name, e.g., dream-team.kanbantool.com, cannot be changed at a later stage. Please choose it carefully.

This account name will serve as your custom login URL. For example, if you choose dream-team, your dedicated login page will be dream-team.kanbantool.com/login. All team members will log in through this page, each with their own username and password.

The person who starts the account - the account owner - has full control over which boards team members can access, and what actions they can take on them.

For a quick walkthrough of the account creation process, please view this video:

Creating new boards and using templates

Account users with at least the project manager access privilege can create new boards from the dashboard - the list of all projects shown upon logging in. Just use the blue create new board link.

The Create new board link

To get back to the dashboard from a board view, click the hamburger menu icon to unfold the board navigator, and then click the home icon, or your account name.

Navigating back to the dashboard

When starting a new board, you can define a completely custom layout, ask the AI Assistant to suggest a design specific to your needs, or use one of the available templates.

Defining workflow stages through a ready-made template

Not sure if you got it right the first time round? A board’s layout, as well as other board features, can be adjusted at any time from the Settings → Board Editor page. That is also where you can add swimlanes to your workflow.

Furthermore, to make the most of time tracking & reporting and have task timers start and stop automatically as cards move through your workflow, be sure to assign the right Lane Types to your Doing and Done columns. That too can be updated in the Board Editor.

Board settings location

How often do you add new features to Kanban Tool?

Kanban Tool’s development is driven by our internal backlog, shaped by the invaluable feedback from our users and customers. We carefully review every suggestion sent to us and truly appreciate the input. Accepted ideas are added to the backlog, with priority given to the most requested and impactful features.

We are committed to continuous improvement, implementing updates regularly—often every few weeks—to ensure Kanban Tool evolves to meet your needs.

I need some more knowledge on Kanban usage. Where should I search?

Want to dive into Kanban and start using it like a pro?
Head over to the Kanban Guide! It’s packed with everything you need: an introduction to the Kanban method and its principles, a look at the core Agile philosophy and all the related frameworks, Lean metrics, and more.

Ready to set up your own Kanban board?
Check out our Express Board Tutorial to using boards and cards in Kanban Tool, available from the Tools menu in the top-right corner of any board.

View express board tutorial

Need further help to get started? We’ve got you covered:

How to get started with Kanban Tool? Which board layout to choose?

Not signed up yet? Follow this guide to create an account and get started!

If you’re new to the Kanban method, check out our “How to Introduce Kanban to Your Team?” blog post.

For a brief overview of Kanban Tool’s features, head to the Tools menu at the top-right corner of your board and watch the built-in tutorial.

Setting up your Kanban board

When creating the board, think about your workflow and the steps each task needs to go through. The simplest setup might be: To do, Doing, Done. For more complex workflows, consider something like: To do, Waiting for approval, Approved, Doing (divided into sub-columns: Buffer, Working), Quality Assurance, Done.

It’s best to start simple—consider using one of the pre-designed templates, e.g., Basic or Time-driven. You can always adjust the layout as your process evolves.

Looking for inspiration?

Explore examples of typical workflows here:

Need Guidance?

Download the Kanban Tool User Manual (PDF) for step-by-step instructions on creating your first board, or watch this 3-minute video tutorial to hit the ground running!

How do I save my board?

Good news! The changes you make on your Kanban board are automatically saved and synced to the cloud, eliminating the need for manual saving.

Rapid productivity tips

To maximize your productivity with Kanban Tool and save valuable time, be sure to check out these features:

Mix and match the features you like to supercharge your productivity!

What is the difference between the Team and Enterprise plans?

The Enterprise plan includes everything that comes with the Team plan, plus:

  • Time tracking and reporting, providing detailed analysis of your team's working times,
  • My work widget, simplifying individual task management across multiple Kanban boards
  • Process automation, offering extensive ability to make dependencies between actions on your board, i.e. automatic in-depth card edits and custom notifications,
  • and User groups, significantly simplifying team-based board access management.

Aside from these rich features, the Team plan supports the standard Kanban Tool functionality, as presented on the product page.

Both plans support unlimited boards with attachments, and unlimited users - with the monthly subscription fee directly proportional to user volume.

How do I activate time tracking?

Time tracking & reporting are available exclusively for the Enterprise plan subscribers. To check your account’s current plan, head to Account administration → Plan & billing details.

Activating the feature is easy: the timer will automatically start for any task moved to an In Progress type of column. You can also manually start the timer by right-clicking on a closed task and selecting Start timer.

To ensure your “In Progress” or “Doing” column is set up correctly, go to Settings - Board Editor and click the pencil icon below the column name. There, you can check the Lane Type for your working stage.

For more details on configuring time tracking, please view this guide.

Using folders to simplify board sharing

The Create new folder link

You can easily organize your boards by creating folders from the dashboard, using the Create new folder link. Each folder can hold as many boards as you wish, keeping the dashboard tidy and accessible.

When you share a folder with a member of your account, they automatically gain access to all the boards within it. It’s a great way to streamline access to entire project portfolios across the company.

If you’re on the Enterprise plan, you can further enhance board access management with the built-in user groups feature. Learn more about it here.

How to create new tasks?

  • Click the “+” icon:

The plus icon for creating new tasks

The Add Task Box Power-up in use

  • Double-click anywhere inside a column to instantly add a new card:

Creating new tasks by double-clicking empty space

Importing new task from a spreadsheet

  • Send tasks directly to the board via email:

Adding task to Kanban board via email

  • Take advantage of the API to build tasks your way and supercharge your workflows!

Where is my dashboard, and how do I delete or create a board?

If you’re on a Kanban Tool Team or Enterprise plan, you can use as many boards as you need. Free plan users can work on up to two boards.

Finding the dashboard

The dashboard is the list of all your boards. Here’s how to access it:

  • Click the hamburger menu in the top-left corner of any board.
  • Click the home icon from the board navigator and exit to the dashboard.

Accessing the account dashboard

Creating or deleting a board

Once you’re in the dashboard, you’ll see a list of boards you’ve created or that others have shared with you.

  • To delete a board, click the More menu (the three lines haburger icon) next to the board’s name, and select Delete.
  • To create a new board, simply click the Create new board link on the right end of the dashboard.

A board's More menu options

Trouble creating or managing boards?

If you can’t create a board or don’t see the sharing or delete options, it’s likely a permissions issue. Please contact the team member who invited you to Kanban Tool to request an update to your account or board access rights.

How to log in to the mobile app?

To log in to Kanban Tool Android or iOS app, you’ll need the following information:

  • Your account name:
    This is part of your account’s URL. For example, if your URL is acme.kanbantool.com, your account name is acme.
  • Your email address or username.
  • Your password:
    The same password you use for the Kanban Tool web service.

Using SSO or Microsoft Teams integration?

If your company uses Single-Sign-On for user authentication, or if you access Kanban Tool via Microsoft Teams - in which case, you are also using SSO - you won’t have a traditional username or password to enter in the mobile app.

Instead, you’ll need to generate a unique API token. Follow these steps:

  • Go to the “My Profile → API access” page.
    You’ll find this under your name in the top-right corner of the dashboard.
  • Generate your API token.

Enabling API access from My Profile

Mobile app login with an API token

Once you have your API token, use these credentials to log in:

  • Account: Your account name (e.g., acme for an acme.kanbantool.com account).
  • Username: Leave this field empty.
  • Password: Enter your API token.

Note: Each user must generate their own API token to access the mobile app.