Security & reliability

Kanban Tool uses 256-bit SSL encryption to keep your data safe.

Every connection to your account is protected with HTTPS, ensuring your information stays private and secure. This encryption prevents any third party from reading or tampering with your data.

The feature is automatically enabled on all Kanban Tool accounts—no extra setup required.

SSL — Secure Sockets Layer — is a trusted security technology that creates an encrypted link between a web server and a browser.

With 256-bit SSL encryption, all data sent between your browser and the website server is securely encrypted by the sender and decrypted only by the receiver. This can prevent unauthorized parties from gaining access to sensitive, confidential, or personal information.

As the industry standard for online security, SSL is used by millions of websites to safeguard transactions and user data.

Your data’s security is our top priority. We perform daily encrypted off-site backups to ensure your information stays protected.
Additionally, access to the live database is strictly limited to a select, trusted team, and is guarded by strict internal security policies.

Since Kanban Tool’s beginnings in 2008, we’ve been committed to offering one of the most reliable services available.
Over the past year, Kanban Tool has maintained an impressive uptime of 99.99%.

You can always check the service’s current status and review past uptime information.

We know your time is valuable, so we ensure uninterrupted service during the workweek.
Major updates and maintenance are scheduled exclusively on weekends.

Your privacy is very important to us. To learn more about how we store and protect your personal information, please read our Privacy Policy.

Yes! We offer a self-hosted variant of Kanban Tool for companies that need full control over their data location, handling and backup procedures. Kanban Tool On-Site is available in 10-user annual license packs.

From a technical standpoint, all you need is a virtualization environment to run it smoothly on your server. For more details, visit this page or reach out to us.

You can contact us through the feedback form or email us directly at support@kanbantool.com with any questions or issues.
We do our best to respond to all queries within a few business days.

If you’re experiencing slow response times, delays, or misplaced elements, it may be due to browser compatibility issues, especially if you happen to be using Internet Explorer.

To improve performance:

• Update your browser to the latest version.
• If using Internet Explorer, disable the Compatibility View.

In case of further issues, please contact us with the details of the problem you’re experiencing.

If you intend to process Personal Data of EU residents in Kanban Tool, and need further documentation of compliance with Kanban Tool acting as a Processor, we have prepared a Data Processing Addenum for you to meet the GDPR Article 28 obligations.

Please contact us on support@kanbantool.com for more information on how to sign the DPA.

Yes, Kanban Tool, as well as Kanban Tool On-Site, can be configured to use Single Sign-On (SSO). We support SAML 2.0-based One-Click authentication — please visit this page to learn more.

For guidance on integrating SAML with Google Apps for Work, please view this page.
And if you’re interested in integrating SAML with ADFS, please contact us to receive a detailed guide helping to set that up.