Pricing & payments

Ready to start your Kanban Tool subscription? Please follow these steps:

• Navigate to Account administration → Plan & Billing details:
  Important: A subscription has to be started by an account owner.
  If you don’t see the Account administration tab in the dashboard, you are not an account owner.
  To learn who is, contact the person who invited you to join Kanban Tool, or ask Support.
• Click on the Subscribe now button, or on the Change your pricing plan » link, if the currently set pricing plan isn’t what you want.
  If unsure, note you will be able to change the plan at any time during your subscription!
• Activate your subscription.
• Enter your credit card details and click Subscribe.

That’s it! Your automated subscription will now keep track of the number of users in your account and adjust the amount collected accordingly.

Prefer annual payments?

Not a fan of monthly subscriptions? No problem! You can easily switch to an annual fee with your credit/debit card for a specified number of users. Just choose switch to annual billing on the subscription page.

Need a subscription but aren’t the card holder?

No worries! Simply click on get a direct link to this page for your purchasing department and send the displayed link to the team member managing your company purchases.

We’re happy to provide it!
Go to Account Administration → Plans & Billing details and fill in the details:

• Your company name and address
• The EU VAT company registration number (for companies based in the European Union)

Please provide this information within five days of your first payment.
Invoices are issued and sent via email each month within seven days of payment.

Kanban Tool is owned by Shore Labs, a software development company registered in Poland, EU. According to Polish tax law, tax invoices can only be issued for up to seven days since the sale date.

That depends on the pricing plan you choose.

The Free plan is limited to 2 users, while both the Team and Enterprise plans can support an unlimited number of users.
However, the monthly price of a Team or Enterprise subscription is directy proportional to the number of users added.

Both of the paid plans offer file attachments and unlimited boards.
Additionally, the Enterprise plan will give you access to a set of rich, exclusive features.

Account owners and admins can manage the plan setting from Account Administration → Plan & Billing details.

Kanban Tool strongly supports do-gooders. We are very happy to offer huge discounts for non-profit and educational organizations.

Please contact us to get more information. Do provide your organization’s name, address, account domain name in Kanban Tool (eg. mydomain.kanbantool.com) and which service plan you would like to use.

You can downgrade your account to the Free plan at any time.

While on the dashboard, go to Account administration → Plan and Billing details, click on the Change your pricing plan » link, and choose the Free plan.

Note, that free accounts are limited to two users and two Kanban boards only, with no file attachments support.
If you’re currently exceeding these limits, you will need to suspend excess users and delete excess boards before switching to the Free plan.

To update your credit card details, simply sign in to your Kanban Tool account and head over to Account Administration → Plan & Billing details.

Under Recurring billing details, you’ll find a link to easily make the necessary changes to the card used for your subscription.

If you can’t pay for the service with a credit or debit card and your company only accepts standard invoicing with a bank transfer as a payment method, we can arrange for that too.

However, that option is limited to multiple-user accounts and annual licensing only. Please contact us to get more details.

The use of Kanban Tool is most convenient and flexible with a monthly credit card subscription. With it, your user volume and service plan can change from one month to the next.

Still, if you prefer to pay for a year of service in advance - you’re welcome to!

An annual license can be bought by an account owner for any user count, with a credit or debit card from Account Administration → Plan & Billing details → Subscribe now → Switch to annual billing, or under:
https://“your-account-name”.kanbantool.com/subscription/annual

Of course!

• We’re excited to support non-profit and educational organizations with significant discounts.
• We also offer reduced pricing for accounts with over 50 users.

Reach out to us to learn more!

License fees

All accounts begin with a free trial, so you can explore Kanban Tool without any commitment.
Once your trial ends, the cost depends on the number of users and the service plan you select.

If you choose the Team or Enterprise plan, there is a monthly fee per user.
Please view the current pricing here.

Kanban Tool also offers a Free plan, sufficient for those who only need two boards and two users. Please note the Free plan does not include:

• File attachments
• Time tracking & reporting
• the My work widget
• Process automation
• or User groups.

To view or change your account plan, go to Account Administration → Plan & Billing details.

No hidden fees, complete flexibility!

There are no hidden fees or extra costs—everything is straightforward.
You can upgrade, downgrade, or cancel your plan at any time.
Furthermore, all our support is completely free for users on every plan.

Because Kanban Tool was designed to be simple and intuitive, there’s no need for costly training to get started.
Still, if you want to direct any new account members to an introduction to the product, please share this post with them.
Also, if you’d like to deepen your understanding of the Kanban method, check out the Kanban Guide—a go-to resource for education and knowledge-sharing.

Account owners can cancel the payment subscription in one of two ways:

• Cancel your account: Navigate to Account Administration → Account Details and click the “Please cancel my account” link at the bottom-left.
• Downgrade to the Free plan: Go to Account Administration → Plan & Billing details and use the Change your pricing plan link to switch to the Free plan.

If you’re canceling for a specific reason or if there’s something we can do to change your mind, we’d love to hear from you.
Your feedback is invaluable in helping us improve the service.

Payments for Kanban Tool services may appear in your card records as being made to Shore Labs—the company behind Kanban Tool.

In addition to the cloud-based Kanban Tool service, we offer Kanban Tool On-Site—a self-hosted software capable of offline operation.

The price for Kanban Tool On-Site depends on:

• The number of 10-user annual license packs purchased.
• The chosen service/features plan: Team or Enterprise.

We are happy to provide volume discounts for purchases exceeding five 10-user pack licenses (50+ users). Note that additional setup and/or maintenance fees may apply based on specific requirements. For pricing details, please contact us directly.

Why choose Kanban Tool On-Site?

Kanban Tool On-Site is ideal for companies that prioritize internal data storage and managing backup and security procedures in accordance with their internal policies. It operates fully autonomously, requires no Internet connection.

System requirements

The software is distributed as a virtual machine image in OVA format. All you need is:

• A modern 64-bit machine.
• At least 4GB of RAM and 10GB of disk space.
• A virtualization solution like VirtualBox or VMware.

Integrations & features

Kanban Tool On-Site delivers a broad list of features and a well-documented API, enabling seamless integration with your current systems.

While most features developed for the kanbantool.com online service are available with the on-premise software, certain integrations are disabled by default due to the lack of Internet connectivity. These include integrations with Zapier, Google Drive, Box, Dropbox, OneDrive, and the Chrome extension. However, our mobile apps are still compatible with Kanban Tool On-Site deployments.

Ready to try it?

Please contact us to learn more about Kanban Tool On-Site, or to try it in your company infrastructure for free.