How to log in to the mobile app? What if we're using SSO or Teams integration?

Kanban Tool iOS and Android mobile applications require entering the following information:

• your account name,
  it can be read from the URL of your Kanban Tool account, e.g., acme for an “acme.kanbantool.com” account
• your username or email address
• and your private password - the same as for the web service.

However, if your company enabled Single-Sign-On for user authentication, or you’re using Kanban Tool from within Microsoft Teams - and hence, you are also using Single-Sign-On - then you will not have a Kanban Tool username or password to type in the mobile app.

In that case, each user will need to generate their unique API token to use in the mobile app. You can get the token from the “My Profile - API access” page, available under your name displayed in the top right corner of the dashboard:

Your mobile app login credentials will then be:

• for account: your domain name
  e.g., acme for an “acme.kanbantool.com” account
• for username: please leave this field empty
• for password: your API token.

Please keep in mind that each account user needs to generate their unique API token to be able to log in to the mobile app.